Testimonials | Valleywood Care
Valleywood Care Testimonials

Testimonials

We are proud of the care we provide at Valleywood Care, but don’t just take our word for it. Here, you can read testimonials from our clients and their families, sharing their experiences and the impact our services have had on their lives. These stories reflect our commitment to providing high-quality, personalised care that enhances the lives of our clients.

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I wanted to take the opportunity to say thank you on behalf of myself and our family for the support, compassion and assistance, which you have provided to my Grandad, since he has been under your care.

Grandad was much more than just a Grandad to me and living in Leeds meant that my family and I often worried about Nana and Grandad’s safety at home but we knew how important their independence was to them, in particular Grandad. Knowing that both Nana and Grandad were receiving expert care from you all, especially over the last few weeks has been invaluable.

Without doubt, you will all have witnessed how stubborn and proud Grandad could be at times, but he had a heart of gold and a cheeky side with it, which I hope you all got as well.

I would also like to say a special thank you to Angie and Lisa, who could read Grandad like a book and would not back down to his stubbornness. You managed to get him on side and showed him compassion and loving care, making his last days with us as comfortable as possible.

Angie, he definitely needed your straight talking and I could see that he trusted you implicitly, thank you!

My family and I are going to miss Grandad terribly, not least my Nana, but I take comfort in knowing that she will be able to continue to receive great care from you all each day and I’m sure she will continue to share stories and fond memories of Grandad with you.

Miss K

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We would like to say a very big ‘Thank You’ to all the team that came into our home and cared for our dad.

The kindness & gentleness you showed him made his last few weeks bearable. He became fond of the girls and never complained. You are all doing an amazing job for those you care for and their families.

“Perfect balance of humanity and professionalism”

Thank you again, you will never know how much we, and dad appreciated it.

Mr H

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Words cannot express our profound gratitude on the care you gave to our mother. To us and our mother you showed her how much you value your service users.

Our mother looked forward to your visits each day.

Thank you, we are eternally grateful.

Mrs V

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“Simply Wonderful.” My health has been a constant issue over the past few years, and I have often been in and out of hospital; my last visit lasting nearly 16 weeks at the beginning of 2011.

Near to my release date, Stuart and carers from Valleywood came in to see me to assess my needs when I returned home. Such peace of mind!

I now have several girls in to see me during the day and once in the evening. They are all wonderful in helping me with my medication and basic needs, and just making sure that I have everything I need.

I consider them all friends, and I simply couldn’t do without them.

Mr W

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I have been using the services of Valleywood for almost a year now and four times a day I am visited by the lovely staff who help me with my daily needs. In the mornings I am assisted with showering and dressing; during the day with meal preparation and any practical tasks I’m unable to cope with. My regular staff have become great friends and always have time for a cup of tea and a natter!

Remaining at home has been so important to me. I feel that I am very lucky to have found Valleywood care who help me do this and to continue to enjoy my independence. They offer everything one could possibly want from a care agency.

Miss M

PHONE

01270 588864

REGISTERED OFFICE

Valleywood Care Limited
3 Mallard Court
Mallard Way
Crewe
Cheshire
CW1 6ZQ

Our office is open for enquiries weekdays from 8am to 6pm.

Care is available 24 hours a day, 365 days a year. The cost over weekends and holidays remaining the same as at any other time.

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